Reason for Not Completing the Purchase Your transaction was not completed. To help us improve OnlineOutput and provide a better experience, please let us know why you decided not to complete the purchase. (Your response is confidential.) 1. Why didn’t you complete your purchase? (Multiple choice) The banking transaction failed A technical issue or error occurred on the website The price was too high I was hoping for a discount or a special offer I wasn’t fully sure the service was right for me The checkout process felt complicated I’m not comfortable with online payments I was just browsing I needed more time to decide The feature or option I needed wasn’t available I wanted to contact support before completing the purchase Other reason 2. If you selected “Other,” please describe:3. Would you like us to contact you to help resolve the issue?YesNoplease enter your Email: 4. Would a discount or special offer encourage you to complete your purchase?Yes, probablyMaybeNo5. What would make you feel more confident about completing your purchase? Δ
