1. Objective
A company wants to evaluate and prioritize suppliers based on their performance in critical areas: Quality (C1), Cost (C2), Delivery Reliability (C3), and Sustainability (C4). The goal is to determine the causal relationships between these criteria to improve supplier selection strategies.
2. Determining the model, criteria and alternative
Model: fuzzy dematel
Number of Criteria: 4
Criteria:
The criteria identified for supplier evaluation are:
C1 (Quality): Ability to meet product standards.
C2 (Cost): Competitive pricing.
C3 (Delivery Reliability): Timely and accurate deliveries.
C4 (Sustainability): Environmental and social responsibility.
3. Input data
The table below indicates the direct relation matrix, which is the same as pairwise comparison matrix of the experts.