Here’s an example of a decision-making problem related to education: Business Reputation Index Development and Assessment
To implement the project using DEMATEL software, one would input the criteria for the Business Reputation Index. The software would analyze the relationships among the criteria, determine influential factors, and generate a visual representation. The results would guide decision-making and prioritize efforts to improve the index’s key factors.
These criteria serve as key factors in evaluating and creating a comprehensive business reputation index. The index aims to provide an overall assessment of the business’s reputation, taking into account its performance, public perception, and stakeholder satisfaction. The weightage assigned to each criterion can vary based on industry-specific consideration
ns and the objectives of the reputation index.
Business Reputation Index Development and Assessment
2. Determining the model criteria
In this step, the model criteria are determined:
Number of Criteria: 10
Product or Service Quality
Corporate Social Responsibility (CSR)
2. Create decision matrix
After determining the criteria , the decision matrix is formed. It organizes criteria in columns , assigning scores to each criterion . The table below shows the decision matrix.
3. Run software:
The data is placed in the software and the software is executed. The following video shows the implementation of the software:
4. Get Result
In this step, you can see the result of the report. The report is presented in three types of formats: online report, Excel and Word. You can view or download three types of formats below.
You can also run your project in DEMATEL online software: