Here’s an example of a decision-making problem related to education: Efficiency Assessment of Risk Management Practices in Insurance Companies

Using DEA, the efficiency of each DMU in risk management practices can be evaluated. The analysis involves comparing the input-output relationship of each DMU to determine their relative efficiency. The DEA model calculates efficiency scores and identifies the most efficient DMUs, which serve as benchmarks for the less efficient ones.

 The efficiency assessment helps insurance companies identify areas of improvement in risk management practices and learn from the best-performing companies. It enables them to optimize the utilization of inputs to achieve desired outputs and enhance overall risk management effectiveness.

 

1. Objective

Efficiency Assessment of Risk Management Practices in Insurance Companies

2. Determining the model, Inputs, Outputs & DMUs

In this step, the model, Inputs, Outputs & DMUs are determined:

model:  DEA
Number of inputs: 3
Number of outputs: 3
Number of DMUs: 30

Inputs names:

Financial Resources (in USD)
Skilled Workforce (number of employees)
Information Systems (technology infrastructure)

Outputs:

Risk Mitigation Effectiveness
Financial Performance (in USD)
Customer Satisfaction

DMUs names:

SecureGuard Insurance
Sentinel Assurance
ShieldPro Insurance
Trustworth Insurance
ReliableRisk Assurance
SureSafe Insurance
Protection Plus
SafeHarbor Assurance
SecureInsure
AssureGuard Insurance
SafetyNet Assurance
Coverage Solutions
RiskShield Insurance
GuardianCover Assurance
Dependable Insurance
DefendSure Assurance
ReliableCoverage
SecureLife Insurance
ShieldMaster Assurance
TrustGuard Insurance
AssurancePro
SafetyFirst Insurance
SecureRisk Assurance
AssureNet Insurance
Protection Partner
SureCover Assurance
ReliableInsure
SecureBond Insurance
GuardianAssure Assurance
DependableCoverage

3. Create matrix

After determining Inputs, Outputs & DMUs, the decision matrix is formed. The table below shows the decision matrix.

Input Input Input Output Output Output
Names Financial Resources (in USD) Skilled Workforce (number of employees) Information Systems (technology infrastructure) Risk Mitigation Effectiveness Financial Performance (in USD) Customer Satisfaction
SecureGuard Insurance 5 4 34 86 312 988
Sentinel   Assurance 1 10 35 82 389 902
ShieldPro   Insurance 4 1 33 74 268 714
Trustworth   Insurance 4 5 60 90 277 845
ReliableRisk   Assurance 4 6 41 70 473 708
SureSafe   Insurance 0 3 30 79 390 960
Protection   Plus 2 10 37 77 479 608
SafeHarbor   Assurance 1 1 58 71 390 632
SecureInsure 5 6 53 76 378 642
AssureGuard   Insurance 0 5 31 91 391 615
SafetyNet   Assurance 5 4 46 82 446 699
Coverage   Solutions 2 8 46 93 424 871
RiskShield   Insurance 2 9 36 86 271 615
GuardianCover   Assurance 0 5 41 83 231 622
Dependable   Insurance 5 9 31 76 243 627
DefendSure   Assurance 0 5 55 72 267 698
ReliableCoverage 4 5 43 85 322 802
SecureLife   Insurance 5 9 59 82 286 682
ShieldMaster   Assurance 1 8 58 93 401 676
TrustGuard   Insurance 5 8 30 83 362 981
AssurancePro 5 9 58 91 232 901
 SafetyFirst Insurance 0 3 59 75 443 928
SecureRisk   Assurance 3 1 48 80 256 838
AssureNet   Insurance 5 1 51 88 241 647
Protection   Partner 0 10 47 85 283 711
SureCover   Assurance 5 10 30 70 242 720
ReliableInsure 2 2 38 87 335 992
SecureBond   Insurance 4 3 44 98 228 949
GuardianAssure   Assurance 0 10 33 79 324 654
DependableCoverage 2 10 34 74 422 942

3. Run software:

The data is placed in the software and the software is executed. The following video shows the implementation of the software:

4. Get Result

In this step, you can see the result of the report. The report is presented in three types of formats: online report, Excel and Word. You can view or download three types of formats below.

In the output report, there are all the steps of DEA step by step along with the relevant table.

 

You can also run your project in DEA online software: